Your Safety is Our Mission

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Privacy Policy

Last updated: March 2026

AfriSafe is a product of AfriSenta Solutions Ltd. We are committed to protecting the privacy and safety of our users. This Privacy Policy explains how we collect, use, and safeguard your information when you use the AfriSafe mobile application.

1. Information We Collect

Account Information: When you create an account, we collect your name, phone number, and optional profile details.

Emergency Contacts: You may add up to 5 emergency contacts with names and phone numbers. These are stored securely and only used to send emergency alerts on your behalf.

Location Data: With your permission, we collect your real-time GPS location to share with emergency contacts during an SOS alert, for journey tracking, and for locating nearby safe spaces. Location data is only accessed when you actively use these features or during an emergency.

Audio Data: With your permission, the app may record audio during emergencies for evidence preservation. Audio is only captured when you explicitly trigger the recording feature or use voice-activated SOS.

2. How We Use Your Information

• To send emergency alerts and your live location to your designated emergency contacts
• To enable voice-activated SOS ("Nisaidie!") functionality
• To display nearby safe spaces and verified locations on the map
• To facilitate journey tracking and check-in features
• To maintain the fake call and stealth mode features for your protection
• To improve app performance and safety features

3. Data Sharing

We do not sell, rent, or trade your personal information to third parties. Your data is shared only in these circumstances:

• Emergency Contacts: Your location and emergency status are shared with your chosen contacts when you trigger an SOS alert
• Law Enforcement: Only when required by Kenyan law or when necessary to protect the safety of individuals
• Service Providers: We work with trusted providers (e.g., SMS services, mapping) who are bound by strict confidentiality agreements

4. Data Security

We implement industry-standard security measures to protect your data, including encryption of data in transit and at rest. The stealth mode feature ensures that the app can be disguised as a calculator to protect users in dangerous situations.

5. Data Retention

Your account data is retained for as long as you maintain an active account. Emergency alert history is retained for 12 months. You may request deletion of your account and all associated data at any time by contacting us.

6. Your Rights

In accordance with the Kenya Data Protection Act (2019), you have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion of your data
• Withdraw consent for data processing
• Lodge a complaint with the Office of the Data Protection Commissioner

7. Children's Privacy

AfriSafe's child safety features (geofencing, child monitoring) are designed for use by parents and guardians. We do not knowingly collect data directly from children under 18 without parental consent. Parent accounts control all child safety settings.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes through the app or via email.

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Terms of Service

Last updated: March 2026

Welcome to AfriSafe, a product of AfriSenta Solutions Ltd. By downloading, installing, or using the AfriSafe application, you agree to be bound by these Terms of Service.

1. About AfriSafe

AfriSafe is a community-powered safety network designed to protect women, children, and families across Africa. The app provides emergency response features including panic buttons, safe space mapping, journey tracking, stealth protection, and community safety networks.

2. Eligibility

You must be at least 18 years old to create an account. Parents and guardians may set up child monitoring features for minors under their care. By using AfriSafe, you confirm that the information you provide is accurate and complete.

3. Account Responsibilities

• You are responsible for maintaining the confidentiality of your account credentials
• You must provide accurate emergency contact information
• You must not misuse the SOS or emergency alert features (false alerts waste community resources and may result in account suspension)
• You are responsible for ensuring your emergency contacts have consented to being listed

4. Emergency Services Disclaimer

AfriSafe is not a replacement for emergency services (police, ambulance, fire). While AfriSafe aims to reduce emergency response time through community networks, we strongly recommend contacting official emergency services (999, 112, or 114 in Kenya) in life-threatening situations. AfriSafe cannot guarantee response times or availability of community responders.

5. Features and Availability

AfriSafe features require an active internet connection or mobile network (SMS features work on 2G). Some features may not be available in all regions as we expand across Africa. We reserve the right to modify, suspend, or discontinue features with reasonable notice.

6. Safe Spaces

Safe spaces displayed in the app are community-contributed locations that have been verified through our review process. However, AfriSenta Solutions Ltd does not guarantee the safety of any physical location. Users should exercise their own judgment when visiting any location.

7. Stealth Mode and Privacy Features

The stealth mode (calculator disguise) is designed to protect users in dangerous domestic situations. This feature must not be used for any unlawful purpose. AfriSafe takes no responsibility for the misuse of privacy features.

8. User Conduct

You agree not to:

• Use AfriSafe to harass, stalk, or harm others
• Submit false emergency alerts or abuse the SOS system
• Submit fake or misleading safe space information
• Attempt to reverse-engineer, hack, or compromise the app's security
• Use the app for any illegal activity

9. Intellectual Property

AfriSafe, the AfriSafe logo, and all related content are the property of AfriSenta Solutions Ltd. You may not reproduce, distribute, or create derivative works without our written consent.

10. Limitation of Liability

To the maximum extent permitted by Kenyan law, AfriSenta Solutions Ltd shall not be liable for any indirect, incidental, or consequential damages arising from the use of AfriSafe. We provide the app "as is" and do not guarantee uninterrupted or error-free operation. In emergency situations, always contact official emergency services.

11. Termination

We may suspend or terminate your account if you violate these terms, misuse emergency features, or engage in conduct that compromises the safety of the AfriSafe community. You may delete your account at any time through the app settings.

12. Governing Law

These Terms are governed by the laws of the Republic of Kenya. Any disputes shall be resolved through arbitration in Nairobi, Kenya, in accordance with the Arbitration Act of Kenya.

13. Changes to Terms

We may update these Terms from time to time. Continued use of AfriSafe after changes constitutes acceptance of the updated terms. We will notify you of material changes through the app.